FAQ

Virgin hair refers to hair that is chemically unprocessed, comes from a single donor, and all cuticles are intact; running in the same direction. This prevents the hair from matting and tangling. In order to qualify as virgin hair, it must meet rigorous standards including: not been permed, dyed, colored, bleached, chemically processed in any way. Usually, it also means that it has not been exposed to harsh agents such as cigarette smoke and drugs. All hair from LAUTRESS are of the best quality , and can be bleached, dyed, blow dried and styled with hot styling tools. We guarantee that our hair is 100% human hair with all cuticles intact, running in the same direction.
Closure Wig - 180 density/ 4X4+ 3 bundles Frontal Wig- 250 density/ 13x4 + 3 bundles Lace Front - 150 density Lace Front- 180 density Full Lace - 150 density Full Lace- 180 density
Small- ear to ear 11 front to nape 14 circumference 20-21.5 temple to temple 14.5 Medium- ear to ear 11.5-12 front to nape 14.5-15 circumference 22-22.5 temple to temple 15-15.5 Large- ear to ear 12.5 front to nape 15.5 circumference 23-24 temple to temple 16
On most Virgin Hair products, there is a color option. Simply click on the option of your choice
With proper care, LAUTRESS will last 2 -5 years, depending on how well you care for the hair. To ensure that you are protecting your investment, please view our hair guidelines http://www.lautresshair.com/guidelines
Yes, you can. LAUTRESS can be bleached, coloured, straightened, and curled. We recommend that you treat the hair as you would treat your natural hair ; with care and caution. If you decide to bleach or colour it, make sure to wash and condition it.
Yes . If you are interested in a specific product that we currently do not provide on our site ( specific wigs, clip ins, tape ins, custom colour), please send us an email with the specifics or go to www.lautresshair.com/custom-order and we will email you ASAP with a price, timeframe, and payment details.
Mink - Manmade from Chinese Mink, comes in 15 styles with a variety of lengths, diameters, and curls, low maintenance, stackable& reusable, strip lash, 10-15 wears Thick Mink- Manmade from Chinese Mink, come in 13 styles with a variety of length, diameters, and curls, fine ,flexible and thick with a rich black color, reusable, strip lash, 15-20 wears 3D Mink- Manmade from Serbian Mink, comes in 19 styles with a variety of lengths, diameters, and curls, light , fluffy , and natural looking , reusable, strip lash, 20-25 wears
Yes, our products are suitable for all hair textures -Paraben free -No drying alcohols -No harmful chemicals or preservatives
All ingredients are listed on each product page.
Due to the nature of our products we are unable to offer refunds, if you have any issues please contact us to discuss returns or exchanges for hair care products only!
We currently only accept Nigerian Naira and United States Dollars
LAUTRESS is based in Nigeria, where the currency is Naira, so all prices are converted to other currencies. Be assured that when you are ready to checkout with your order, the shipping costs will be converted to the currency you choose from the selection.
You can track your order http://www.lautresshair.com/track-orders
Delivery time frames are usually precise. But , due to aspects of delivery that we have no control over, we cannot guarantee that you will receive your package between our given time frame. If by any chance we are unable to meet the delivery time frame, and you paid for some sort of express delivery, we will contact you as soon as possible and resolve the situation, whether it be refunding the express delivery charge , or adding a discount to your next order for the inconvenience.
If you are using a desktop or mobile device, the currency changer is located at the center left of the website . It should say NGN or USD, depending on your location ( currencies are applied to specific regions, for example, most african countries have NGN as a default currency ) To change to a different currency, simply click on the currency you see, and click on the + sign.
No , we do not have a physical store, we are an e-commerce company. But, we are presently planning and preparing on opening pop up stores in Lekki, Nigeria , and in the near future stores in London, United Kingdom, and Los Angeles, United States.
Contact us at [email protected] We will respond within 24 hours.

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HEY LADIES AND GENTS

WELCOME TO LAUTRESS HAIR!
BEFORE YOU ENTER OUR SITE
PLEASE NOTE THAT ALL CUSTOMIZED WIGS TAKES
7- 10 BUSINESS DAYS ,  CREATE YOUR OWN UNIT TAKES 12 BUSINESS
DAYS AND CUSTOM ORDERS TAKES 14 BUSINESS DAYS TO BE
PROCESSED AND CONSTRUCTED. ALL ORDERS WILL BE
SHIPPED IMMEDIATELY AFTER AND REQUIRE
A SIGNATURE UPON RECEIPT.


ALL OTHER PRODUCTS
( MINK LASHES AND HAIR CARE PRODUCTS )
ARE PROCESSED AND SHIPPED IMMEDIATELY
PAYMENT IS CONFIRMED.
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